Privacy Policy

At Bush and the Bee, we highly value your privacy and handle personal data with care. In this privacy policy, we explain what data we collect, why we do so, and how we protect your data.

By using our website or placing an order, you agree to this privacy policy.

Privacy Policy

When you visit our website or place an order, we may process, among other things, the following data:

name;
address details;
email address;
phone number (if provided);
payment details;
IP address;
order details;
communication via email or contact forms.

We process personal data solely for purposes such as:

processing and delivering orders;
customer service and communication;
processing payments;
returns and complaints;
improving our website and services;
sending updates or newsletters (only if consent has been given);
complying with legal obligations.

Payments via our webshop are processed by external payment providers such as:

iDEAL;
Apple Pay;
Google Pay;
Klarna;
Credit card companies.

These parties process personal data in accordance with their own privacy policies.

For shipping orders, we share necessary data with carriers such as:

PostNL;
GLS;
FedEx;
DHL;
Innosend.

This exclusively concerns data required for the delivery of the order.

We do not store personal data for longer than is necessary for the purpose for which it was collected, unless we are legally obliged to retain data for a longer period.

Administrative data that must be legally retained will be stored in accordance with the applicable tax retention periods.

Bush and the Bee uses cookies and similar techniques to ensure the website functions properly, improve the user experience, and gain insight into the use of our webshop.

Functional cookies
These cookies are necessary for the website to function correctly. For example, they ensure that products remain in your shopping cart and that you can check out securely.

Analytical cookies
We use analytical cookies to gain insight into the use of our website and to improve our webshop. No directly identifiable personal data is processed in this process.

Marketing cookies
If applicable, we use marketing cookies to better tailor advertisements to your interests and to measure the effectiveness of marketing campaigns. These cookies are only placed after you have given your consent.

Shopify
Our webshop runs on Shopify. Shopify places various functional cookies that are necessary for the webshop to function, to process orders, and to secure payments.

Manage cookies
When you first visit our website, you can set your cookie preferences. You can also delete or block cookies via your browser settings. Please note that certain parts of the website may not function optimally as a result.

You have the right to:

inspect your personal data;
have data corrected;
have data deleted;
object to processing;
withdraw consent;
request data portability.

Do you have a complaint about the processing of your personal data? We would like to hear about it. You also have the right to file a complaint with the Dutch Data Protection Authority.

Requests can be sent to:
info@bushandthebee.nl

We will respond as soon as possible, and in any case within the legal term.

Only if you have given your consent, we will use your data for newsletters, offers, or marketing communications.

You can unsubscribe at any time via the unsubscribe link in the email or by contacting us.

Bush and the Bee never sells personal data to third parties.

However, data may be shared with external parties that are necessary for our services, such as:

payment providers;
shipping partners;
webshop and hosting services;
analytical tools.

We conclude, where necessary, data processing agreements with parties that process personal data.

Our webshop runs on Shopify. Shopify processes personal data on our behalf to facilitate orders, payments, and the operation of the webshop.